Sierra Fisher

Navigating Back to School While Living in Temporary Housing

Back to school season is exciting for many families, but for those displaced or living in temporary housing situations, it can also bring added stress and instability. Between adjusting to different living situations, managing repairs, and preparing children for a new school year, families may be balancing more than usual. Temporary housing is about more […]

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Why a 98 NPS Matters to Adjusters, Policyholders, and Better Claim Outcomes

At CRS, we’re proud to have earned a Net Promoter Score (NPS) of 98. More importantly, we’re proud of what that score represents: a consistent positive experience for the Adjusters and Policyholders who rely on us every day. What is an NPS? NPS measures customer loyalty by asking one simple question: “How likely are you

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