Why a 98 NPS Matters to Adjusters, Policyholders, and Better Claim Outcomes
At CRS, we’re proud to have earned a Net Promoter Score (NPS) of 98. More importantly, we’re proud of what that score represents: a consistent positive experience for the Adjusters and Policyholders who rely on us every day. What is an NPS? NPS measures customer loyalty by asking one simple question: “How likely are you […]
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