With our mobile and web features, your claims are easily accessible from anywhere.


Adjuster Portal


  • Speed up new housing requests, our new form requires minimal data input.
  • View detailed claim information for hotel and housing placements from anywhere; desktop, tablet or smartphone.
  • Instant access to claims, invoices, and statements summarizing all charges, payments, and credits.
  • Request extensions for housing and hotel placements.
  • Easily communicate with your CRS team regarding any particular housing placement with the Live Chat feature.


Portal Login

Policyholder Portal


  • You’ll gain 24/7 access to all your hotel and/or housing details. If you still need assistance, remember CRS is available 24 hours to answer any questions you may have.
  • Need to extend your stay? Request extensions on current temporary hotel and/or housing stays.
  • View all details on your temporary hotel and/or housing stays.

Browse helpful documents:

  • What to Expect:  A helpful document giving you a step by step of your temporary housing process from start to finish.
  • Move-In Information:  Important information regarding your move into temporary housing, including your move-in inspection form.
  • Move-Out Information:  This document contains helpful information to assist you with a seamless move-out from your temporary housing.


Portal Login

Need Technical Support or Have Questions?

Need assistance downloading, installing, configuring or operating?
Please give us a call at 800.968.0848 and we will happily assist you.

Disclaimer: The portal is secure, ensuring the safety of all information – all transactions are encrypted.